Crown Workforce Management Systems has produced a free downloadable white paper on key milestones to assist change management.
The paper, authored by Dr Pietro Micheli, Associate Professor of Organisational Performance, at Warwick Business School, highlights the journey leaders should take when initiating a step change to their organisations.
Dr Micheli highlights four areas which are essential to a change management programme: assessing resources and processes, understanding the perspective of staff, engaging people and taking them on the journey and awareness that change is not a linear process.