Workforce Management Solutions for the Service Sector
In any organisation people are its biggest asset but also its biggest fixed cost, so it is important that these resources are managed effectively. In an increasingly global, competitive demand-led market it is vital to remain competitive and deliver excellent customer service.
Why choose a Crown Workforce Management system?
With over 25 years’ experience in Workforce Management solutions, we provide systems that help some of the UK’s leading Service industry organisations remain efficient, productive, flexible and agile in order to help them retain their competitive advantage.
Solution benefits include:
- Reduction in administrative resource and overheads related to Workforce Management.
- Greater flexibility, visibility and control of staff throughout the organisation.
- Delivery of more agile operational effectiveness and increased productivity.
- Greater payroll accuracy.
- Management of employee skill sets effectively in-line with operational requirements, ensuring you have the right people, in the right place at the right time.
- Improvement in the management of absenteeism.
- Provision of real-time employee attendance information.
- Access to real-time information for accurate and in-depth reporting.
- Effective planning and allocation of staff.