Customer Snapshot – Martin Brower

Fast Facts

• Transport & Distribution
• 900 staff at 3 Distribution Centres
• Deployed T&A, Activity Management and Self-Service
• Integration with:
  – Prolog Payroll, Lawson HR &
  – JBA – Drivers Schedules

Pre-Crown Implementation

• Legacy and bespoke T&A System
• Significant payroll errors and staff complaints
• Lack of visibility to data, especially accurate overtime worked
• Weak Management Reporting
• Manual absence and disciplinary processes
• No self-service for employees

Benefits Received

• Significant reduction in payroll errors
• Self-service gives employee access to their data
• Improved employee satisfaction and engagement
• Proactive overtime management to reduce costs
• Tailored reporting provides management insight
• Consistent Working Time Directive/Road Transport Directive compliance