
Disney
Distribution

Customer Snapshot – Disney
Fast Facts
- European Distribution Hub for Disney & Online
- Deployed T&A, Access Control Activity Management via SFDC Terminals
- Interfaces to Bespoke WMS, Payroll & HR
Pre-Crown Implementation
- Replacement of existing T&A system
- Lack of visibility to productivity and absence information
- Activity level granularity not measured
- Agency staff not tracked by the system
Benefits Received
- Awarded ‘Disney Center of Excellence’ through efficiencies derived by Crown WFM
- Agency staff all monitored with ‘active’ invoicing
- Complies to post 9/11 Disney World Corporate Regulations
- Crown WFM is seen as a ‘core business critical system’