Caerphilly County Borough Council

Public Sector
Caerphilly, Wales

Customer Snapshot – Caerphilly County Borough Council

Fast Facts

  • Customer since 2004
  • Largest local authority in Wales
  • 2700+ Staff with 500 Managers
  • T&A Flexi-time
  • Access Control
  • Activity Management
  • Payroll & HR Interfaces

Pre-Crown Implementation

  • Manual non-standardised time recording
  • Paper-based Flexitime monitoring
  • Low employee ‘engagement’
  • Poor absence management & monitoring
  • High administrative costs

Benefits Received

  • Reduced HR /Payroll administration
    – Employee Self Service enquiry facility
    – Payroll preparation time drastically reduced
  • Reduction of absence levels to 5.5% in first year
    – Via return to work interviews
    – Via improved absence monitoring/comparisons
  • Pre-authorised absences and ‘off site’ clockings
  • Improved quality service and communications to staff

To find out more and discover how our software can benefit your Organisation:


Crown Computing Limited
Amber Close, Tamworth Business Park,
Amington, Tamworth
Staffordshire, B77 4RP, UK

Tel: +44 (0)1827 309800
Fax: +44 (0)1827 309810

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