Every day over 400,000 people use a Crown workforce management system. We provide the tools you need to transform your workforce management: optimising your workforce, advancing your operational performance, reducing your admin, enhancing your customers' experience and increasing your bottom line.
For over 30 years, we have been at the forefront of the industry, researching and developing outstanding solutions for our clients. This is why we are trusted by some of the biggest private and public sector organisations in the country to help manage their workforce. This includes BAE Systems, Royal Mail, Unilever, Greater Manchester Police, the Houses of Parliament and many local authorities.
Experts in your sector
Organisations of all types and sizes face similar challenges – how to improve productivity, maximise efficiency and agility, control costs and increase profitability but each sector has its own unique landscape that requires a specific set of solutions. We provide you those solutions.
We pride ourselves on knowing our customers well, fostering excellent individual relationships and retaining outstanding agility to ensure we can always meet customers’ needs. We operate with openness, honesty and transparency and a genuine commitment to partnership.
Our clients tell us that the level and quality of the support Crown offers is another reason we stand out. We provide a huge breadth and depth of expertise as standard, so your service is perfectly configured and your issues are resolved quickly. We believe strongly in working in partnership, as well as being open and accountable at all times.
Our Core Values
At Crown, we always aim to do business in the right way, with the customer at the heart of everything. We try to adhere to these six core values always.
Our exceptional people are what sets us apart from our competitors. We are knowledgeable, friendly and approachable. We aim to make every interaction with us enjoyable.
Our outstanding quality of service defines who we are. Our clients rely on us and we are fully committed never to let them down. We always aim to exceed their expectations, whatever that takes.
We never stand still. We are aware the industry constantly changes, and are constantly looking to improve every aspect of our business to improve the quality of our software and service.
Over 250 medium and large businesses and organisations across the country, including some of the most well-known names in the UK, choose to work with Crown. They also work with us for the long-term: once they discover the quality of product and service Crown offers them, they stay with us.
No technology product works in isolation, so we have made it our business to seek out the very best partners. We work with some of the world's leading technology partners to implement your optimum solution.
We also work with a wide range of partners to ensure our systems perfectly integrate with a whole range of other software across Payroll, HR and ERP. We make the whole process straightforward thanks to our Integration Department, which is dedicated to ensuring smooth integrations.
Our people are what makes our company. Our long-serving staff enjoy working with outstanding, well-respected products and with skilled and supportive colleagues, and they are strongly supported by the company in their development. If you are interested in joining a creative, hard-working and supportive team, please see the current opportunities available below.